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Sales or Sales Representative or Sales Executive or Sales...
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GRAND RAPIDS, MI
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OBJECTIVE
Successful sales and account manager with 20+ years experience and a proven record for increasing sales and market share while providing exceptional customer service and follow-through. Skilled at developing and maintaining positive and professional relationships. History of identifying and capturing market opportunities to accelerate expansion, increase revenues, and improve profit contributions. Extensive background in business development, product marketing, account management, project management, and customer retention. Proven management professional with both start-up and ongoing business operations; excellent ability to develop new business through persistence. Proficient in Word, Excel, Outlook, and Power Point. | | | RELOCATE
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*****Partial listing of resume.*******
******Please sign up for full access.****** gement, project management, and customer retention. Proven management professional with both start-up and ongoing business operations; excellent ability to develop new business through persistence. Proficient in Word, Excel, Outlook, and Power Point.
STRENGTHS
* Highly focused; able to consistently achieve sales objectives through effective account management and commitment to customer satisfaction.
* Build lasting business relationships through performance and credibility. Develop positive rapport with people at all levels of responsibility.
* Excellent verbal and interpersonal skills. Work well as individual producer or team member in the achievement of sales objectives. High aptitude for acquisition of new product sales and marketing technologies.
* Client-oriented, with the ability to develop lasting relationships with new and existing customers through careful
listening skills, attention to detail, and providing service beyond expectation.
BUSINESS EXPERIENCE
SALES ASSOCIATE - 1997 to 2009
Consumers Energy, Grand Rapids, MI.
Was hired by Consumers Energy to develop sales in their Energy Saving Lighting program. In
2000 a spin off venture was developed by Consumers to target decorative street lighting for
cities, municipalities, townships and private developments throughout Michigan.
Responsibilities include sales, customer service, account management, product procurement, and
project management.
* Built exceptional reputation and loyal client base resulting in repeat and referral business of over 80%.
* Consistently held sales margins of 20% or more on projects totaling $250,000+.
* Built successful business relationships with municipalities(M-DOT was largest customer), townships, and private developments..
* Sales totals 2008 was $3million.
SALES ASSOCIATE - 1996 to 1997
Richard Heath & Assoc, Okemos, MI.
Company was a sub-contractor thru Consumers Energy selling energy efficient lighting products to commercial and industrial businesses.Was hired to develop a sales territory in the Western Michigan area. Marketed and sold equipment/installation for this distributor of energy saving lighting programs. This involved serving as a consultant, and conducting sales presentations to engineers, project managers, purchasing agents, company presidents and vice presidents, and maintenance crew members regarding capital and replacement projects.
* Designed and instituted an aggressive sales program that generated sales of over $1 million within 12 months of inception.
* Top sales territory for energy saving lighting programs 1996.
In 1997 Richard Heath pulled out of the state of Michigan and I was hired by Consumers Energy.
SERVICE MANAGER - 1994 to 1996
Preferred Inventory Services, Grand Rapids, MI.
Company provides inventory services for Pharmacies, and Grocery, Convenience, and Department Stores. Respo
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